Westcoast Actuaries Inc. (Westcoast) respects and protects the privacy of all our clients. Staff conduct is bound by strict client confidentiality rules respecting the private nature of all client data and communications. Westcoast handles clients’ personal information in accordance with the BC Personal Information Protection Act or the equivalent provincial act where the client is located, and the federal Personal Information Protection and Electronic Documents Act (“PIPEDA”) as applicable to each client.

Purpose

To collect personal information from you or your authorized agent / representative for the purpose of offering you our actuarial consulting and administration services.
Information Collected

Westcoast limits its collection of personal information to what is reasonably required to perform the services for which it has been retained.

Disclosure to Third Parties

Information collected by Westcoast is made available only to:

1. Westcoast staff to the extent required for performance of client services;
2. Canada Revenue Agency and, if applicable, federal / provincial pension regulatory authorities, as required by law or regulation for compliance purposes to obtain and maintain registration status; and
3. External third-parties based on their requirements for them to provide services to you or your programs

Westcoast may use third-party service providers to process and store our data. These third-party service providers are also subject to this Privacy Policy.

Record Retention
Personal information provided to us will not be destroyed in a scheduled manner, but will be updated as necessary. Some client information is retained indefinitely for legal purposes.

Accuracy

You have the right to correct any of the personal information we have on file for you. Your personal information on our records will be sent to you periodically for you to review to ensure accuracy.

Safeguards

Westcoast stores personal information in many ways and will take reasonable measures to ensure it is secure. Westcoast will ensure that only authorized staff has access to personal information within its premises, offsite storage locations, and in its system databases.

Access to Information

Access to your personal information is available upon your written request. A fee may be charged for this service. Requests for access to information should be sent to our Privacy Officer at the address below.

Consent

Your consent to the collection, use and disclosure of your personal information is given at the inception of your relationship with Westcoast. It is your right to withdraw full or partial consent. Please be aware that withdrawing your consent may prevent us from continuing to provide you with our services. To withdraw your consent, please contact our Privacy Officer in writing at:

908 – 1166 Alberni Street
Vancouver, BC V6E 3Z3

Phone: (604) 730-1898
Fax: (604) 730-1886
Toll Free: 1-888-888-1668
Email: Privacy@WAInc.ca